Good Neighbor Insurance is an A+ BBB Member (of the Phoenix Chapter of the Better Business Bureau) based on 16 factors. We strongly support the BBB to help both clients and potential clients know of our high ethical standards, adherence to customer service, professionalism, and expertise regarding insurance procedures and plans. Being a BBB member is also a good fit for us since the BBB “ensures that high standards for trust are set and maintained. They also exist so consumers and businesses alike have an unbiased source to guide them on matters of trust.” These are matters very close to our heart.
It’s not uncommon for our staff to encourage other options when they are a better fit for your situation, or to encourage you to stay with a current insurance plan if it is a cheaper or better option than what we offer through one of our approximately 12 top-rated carriers.
The BBB offers you the reassurance that Good Neighbor Insurance stands behind its word, and that you have found (and can recommend) a business you can trust.
You can request a quote from us through our BBB Member page or simply go here to get comparable quotes.
The BBB Vision:
The BBB is an ethical marketplace where buyers and sellers can trust each other.
The BBB Mission:
BBB’s mission is to be the leader in advancing marketplace trust. We do this by:
- Setting standards for marketplace trust
- Encouraging and supporting best practices by engaging with and educating consumers and businesses
- Celebrating marketplace role models
- Calling out and addressing substandard marketplace behavior
- Creating a community of trustworthy businesses and charities
Use the Better Business Bureau. They are there for you!
The BBB also has a Code of Ethics that we stand behind and champion. It can be found below and also at http://www.bbb.org/phoenix/get-to-know-us/vision-mission-and-values/bbb-standards-for-trust/?id=91783&epslanguage=en
BBB’s Code of Trust (Eight Principles)
Our BBB Code of Business Practice is built on the following standards:
Establish and maintain a positive track record in the marketplace.
Adhere to established standards of advertising and selling.
Tell the Truth
Honestly represent products and services, including clear and adequate disclosures of all material terms.
Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.
Abide by all written agreements and verbal representations.
Address marketplace disputes quickly, professionally, and in good faith.
Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of consumers regarding the use of their information.
Approach all business dealings, marketplace transactions and commitments with integrity.
BBB promotional video:
What companies/industries are complained about the most?
See more consumer tips on how to spot problem online businesses and scams on YouTube at https://www.youtube.com/playlist?list=PL05E8A9D3A789A7F4
How to nominate GNI for this year’s BBB Ethics Award?