The problem with spam filters

Generally such filters are not a problem but a solution. Yet it is becoming quite common for individuals to ask us for insurance information and then not receive it because a spam filter has kept it from getting into their inbox. We are not asking you to disable your spam filter, but we do want you to receive the insurance information that you have requested.

The best solution is to realize that rarely do we take more than 24 hours to respond to an e-mail and almost never more than two days. So if you have requested insurance information from us and you do not receive it within 48 hours (unless you have written on Friday which means we won?t respond until Monday), we would encourage you to check your ?Junk Mail? file. I also have a spam filter on my e-mail (I get as many as 500 junk e-mails a day), therefore I have to scan my Junk Mail folder every day. Sometimes I find a client?s letter in that folder.

We generally try to list the country you are going to in the subject line, e.g., “International Health Insurance for Costa Rica,” in order to make it easier for you to spot our response.

We work on keeping all information on this site relevant, and free from error.

The information and advice on this website was deemed accurate when it was originally published. GNI cannot accept any responsibility or liability for any actions taken on the basis of the information provided, unless that information is subsequently confirmed in writing. For the latest up-to-date information please call us or check brochures and other published materials for latest revision/date.