Now that January 31, 2014 has passed, Health Net is required to cancel enrollment of consumers who had January 1, 2014 effective date and did not make their initial premium payment after enrolling through Covered California, Covered Oregon or the Health Insurance Marketplace here in Arizona. The short, friendly letter we are sending out on February 13, 2014, encourages consumers to re-enroll before March 31, 2014.
Even with a month-long payment extension and multiple outreach efforts, there are consumers who enrolled in a Health Net health plan through one of the new marketplaces but did not make their initial premium payment. Now we have to cancel their enrollment, and provide the termination report to the specific marketplace.
Still, our priority remains helping all consumers connect with affordable health coverage. So the letter we are sending encourages these consumers to re-enroll, and creates urgency by reminding them they have until March 31, 2014. We are providing the phone number and email address of the relevant marketplace (for example, Covered California for California consumers).
Health Net is also encouraging consumers to contact their broker if they work with one.