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While a Global Rescue member was working abroad in Qatar, his infant was diagnosed with a rare and life-threatening disease that could not be treated effectively at the local hospitals. The member requested that the infant be transported to a U.S. hospital specializing in the treatment of neonatal cases.
- Extended flight duration: Middle East to U.S.
- Extreme weather conditions
- Language barriers among doctors
- Age of patient
- Rarity of disease
After talking to an assistance company retained by the father’s employer and being refused transport to the family’s hospital of choice in the U.S., the family contacted Global Rescue who immediately deployed assets to the member’s location. Global Rescue facilitated communication with full translation services among doctors at the Qatari hospital, Global Rescue, and specialists from the receiving hospital to discuss treatment options.
Global Rescue then deployed a specialized neonatal transport team to the patient’s bedside. Within hours of arriving, Global Rescue personnel and the member’s family departed via medically arranged commercial air transport for the United States. Despite winter weather advisories, the transport was able to reach its intended destination in the U.S. where a police escort expedited transport from the airport to the hospital.
Throughout the entirety of the mission, situation reports that included updates on the patient’s condition were issued by Global Rescue personnel to medical staff and the patient’s family to ensure readiness to receive the patient upon her arrival.
The successful evacuation of the Global Rescue member’s baby and family with full medical escort via commercial aircraft.