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Good Neighbor Travel Insurance Blog

What do we mean by “Second Mile Service?”

November 7, 2016 By : Administrator

 

Good Neighbor Insurance “second mile service” and going the extra mile.

What do we mean by “second mile service?”

At Good Neighbor Insurance, we often talk about going the extra mile and if our customer service reflects our commitment to “going the extra mile.” It is the basis of many decisions we have made as a business and in our office. It also means choosing people over pure “profitability” when those choices have presented themselves. (Story continues after image.)

 

What makes Good Neighbor Insurance customer service unique?

Our competitors choose to follow an “internet-only” sales channel, trading volume and singular options for customer service and “best fit.” We chose to put the customer first. Which means direct phone lines (no phone trees) and multiple options from different carriers, so that we help you find the best fit and coverage for your unique needs.

 

Did you know: You don’t pay a penny more for our service?

It is especially helpful if you have a claim issue or question, and get the ‘run-around’ rather than the right person at an insurance office. We have direct lines and can get your questions answered due to our close relationship with carriers and our volume of sales.

We also try to avoid lots of loaded “insurance-ese” and industry-talk. As travelers ourselves, we try to use everyday language and explain our terms so that you understand what you are getting. We also have learned to ask the right questions so we don’t waste your time. Usually, with just a few questions, our team can highlight one or two insurance plan choices that should fit your needs and keep you safe at a very affordable rate.

When you go direct to a carrier or make a choice from an “internet-only” company, you are left wondering if these individuals are licensed, if they really know their products, and if there might have been another, better choice, if you had kept looking. By offering plans from more than 1o carriers, we know the marketplace and are proud of our perfect record with the BBB.

 

We specialize in all types of travel, but specifically…

Our help and expertise especially come in handy if you travel as a volunteer, travel as a missionary or short-term missionary, are an international non-profit needing group health insurance or are a social good business. Most of our staff have served overseas as well volunteering and working long-term overseas to make the world a better place and to help specific peoples address specific problems.

If we can help you as well, we’d love to get to know you better. Join those who have learned that having a “good neighbor” is as good as a reliable family member when you are in need.

 

 

 

Learn more about second mile service at:

For more on our core values and methodology of business, you can visit https://www.gninsurance.com/good-neighbor-insurance/ or https://www.gninsurance.com/about-us/our-purpose/

For some reasons why you should use a broker, check out https://www.gninsurance.com/documents/GNI-Group-health-insurance-advantages.pdf

If you have any questions, please feel free to reach out to us at info@gninsurance.com or Skype “good neighbor insurance”.

 

Administrator

Search Results

Troy – an amazing GNI associate is heading overseas

August 19, 2014

Troy, an amazing GNI associate, is leaving us to follow his dreams of helping serve others overseas. Dad and I are blessed to have amazing associates work with us over the years. Dad (Jeff Gulleson) founded Good Neighbor Insurance in 1997 to help serve and protect travelers, expatriates and groups using his professional and overseas […]

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Thankful for you this Thanksgiving

November 21, 2018

This Thanksgiving overseas, whether you are feasting on: This Thanksgiving overseas maybe you are substituting Tahdig, or Abgoosht with naan,   Fufu (Fufuo) and goat stew,     maybe Beshbarmak with a glass of kumiss (kumys) or chai,         or eating out with chicken fried rice, instead of the traditional turkey and […]

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New Good International Student Insurance Site

October 5, 2017

We are excited to announce that we have a new website specifically designed for international students, students studying abroad, and those taking a gap year! The website is called Good International Student Insurance. Did you know that the U.S. hosted over one million international students in 2016? And last year over 300,000 U.S. students studied […]

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Latte Musings: Bring out the cake and ice cream! Two new agents!

May 5, 2010

Bring out the cake and ice cream! We at Good Neighbor Insurance are proud to share the great news that Trish and Karen are now licensed health insurance agents working with us.   This means that 7 out of our 7 front – line associates, we have a total of 11 employees, are now health and […]

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We Understand Your Security Needs Overseas

February 28, 2017

We understand your security needs overseas – Does your current broker? Technology has made communication simpler and more accessible for workers overseas. But this also means many organizations must practice increased security measures, which need to be implemented and respected by everyone. Why is that? Many non-profits and charitable non-governmental organizations (NGOs) now operate, or […]

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Welcome Logos Dentistry; another small business opens up in Arizona – 2011

November 30, 2011

Any time a new small business is born in America our country becomes a little stronger. Small business in America is one part of the backbone of this great country of ours. We want to share with you a success story of one of our personal friends here in Chandler, Arizona. Kris and his wife, […]

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