The goal of our quarterly update/travel e-bulletin is to 1.) Keep you informed and, 2.) Help you save money. As you can see from the unsolicited comments below, many people have been helped and we hope you find it, and our service, as valuable as they do.
Hi Jeff, Thanks for this great resource. I’m very impressed. (KR, Missouri)
Hello Doug, I would like to introduce you via email to (name), who works here with us in Cambodia. His family has recently moved here from California and they have not yet secured international medical insurance. You guys did such a good job explaining all the options to us that I wanted to refer him to you….Blessings and thanks. (LH, Cambodia)
Jeff, thank you for emailing your informative e-newsletter (International Insurance Insights). I appreciate it very much. (DO, California)
Doug, Thank you very much for your email! This is really the most comprehensive and professional answer we got. (TL)
Jeff, I wanted to drop you a brief note to let you know how much I appreciate you. I just began working with my NGO in March, and you has been so helpful explaining the procedures for obtaining coverage for the short-term teams and individuals that I work with. (WK, Pennsylvania)
Hi Jeff. I have to say, GNI does THE best information newsletter of any company I have ever read. You educate, you inform, you bring new products to people – I always look forward to it. Keep up the great work! (BE, UK)
Jeff, I just wanted to say a quick “Thank You” for the newsletter, or “Quarterly E-Bulletin.” I don’t know if this is all your work or a team or just who puts it together; but I’ve gotta say it’s one of the few pieces of its kind that I actually *read* top-to-bottom. [The “Quarterly Bulletin” is written by Jeff, assisted by the GNI staff.] (DS, Pennsylvania)
Thank you so much for your immediate help in getting my credit from the insurance company. It’s this kind of service from you and your partners that keeps me coming back to GNI for ALL my international insurance needs. (KD, California)
Thanks so much for your help with getting access to our insurance cards. Your advice worked perfectly. You guys are so good to work with. (JR, Pennsylvania)
Pei, Thank you so much for all your assistance and last minute answers! I made it to and back from Israel without getting sick or hurt. I will use your services again. (MB, Arizona)
Dear Doug, Thank you so much. I will try following your instructions. You have been so kind, and it has been a joy for me to work with you. Blessings! (EQ , India)
Thank you so much for your help Doug! I have used Good Neighbor to travel the world and have nothing but amazing things to say about your helpful staff and diverse coverage options. GNI has been a great partner. (Andrew)
Thank you so much! I have had a crazy day today. Your help and expertise were invaluable to me — thank you. (CW , Pennsylvania)
Doug, I wish to thank Pei for the first class service I received. I value great customer service having worked for a Japanese airline for 17 years. I believe the service reflects the management. (TM, New York)
“Thank you! THANK YOU!! THANK YOU!!! Your assistance gave me the confidence that we purchased the right plan to fit our needs. Thank you for helping us achieve peace of mind for the ‘just in cases’ life may have to offer. We praise the Lord for your work there at Good Neighbor Insurance and the blessing that you have been to us.” (JS, Pennsylvania)
“Thank you VERY much for your follow-up. It is helpful to receive such proactive customer service. I did receive your original response and have pondering all of the options. Based on the information you provided and a very positive local doctor visit, we have decided NO changes are currently necessary in our coverage and we will be renewing our policy as is.” (JC, West Africa)
Thanks so much for your follow-up on this. We actually got a check in the mail already, covering all the charges minus the $250 deductible. I was surprised and pleased that we got it so quickly! Thank you again for taking care of us. You have been extremely helpful. (AR, Indiana)
“Thank you so much for all the hard work you do and for making our lives so much easier in regards to insurance. I cannot tell you how much we appreciate having people like you who understand our lives living overseas!” (JY, Washington)
Thanks Karen, I couldn’t speak highly enough of your service!I will only refer to you (GNI) and will pass on your contact (if that is ok) to anyone traveling. I work in the travel industry. Kindest regards, Thank you once again. (LM, Australia)
From an insurance carrier:
“Thank you for the work you did on our behalf. From the everyday tasks throughout the renewal planning stages, you maintained the height of professionalism. We always felt comfortable contacting you when we had issues with the plan. You were on top of the situation immediately,…You helped make a challenging renewal experience as smooth as it could be. Again, we’ve really enjoyed working with you and are very impressed by your work ethic, your attention to detail, your professionalism and your thoughtfulness.
Thanks again for going WAY above the call of duty. We are here to help with the transition…If there is anything I can do to make the process easier, please let us know.
Peace and blessings to you.” (CK, Maryland)