Real People. Real Answers. Since 1997
In a world full of automated phone trees and AI chatbots, we believe something’s been lost: the human connection. At Good Neighbor Insurance, we don’t use machines to answer your calls. When you dial our number during business hours, a real person—one of our experienced team members in Gilbert, Arizona—will pick up the phone and say hello. No scripts. No robots. Just real help, from someone who cares!
Why? Because your global insurance needs deserve more than a prompt menu.
We’ve Built Our Business on Human Connection
Since 1997, we’ve been helping individuals, families, and organizations navigate the complexities of international insurance. Whether you’re living overseas, serving with a nonprofit abroad, heading on a short-term mission trip, or taking a once-in-a-lifetime adventure across the globe—we’re here to support you.
And when we say here, we mean it. We answer our phones right here from our office in Arizona. We read every email. We listen to your questions. And we do our best to provide personalized, trustworthy guidance—because that’s what we’d want if the roles were reversed.
What Makes GNI Different?
- No phone bots during business hours. Every call is answered by a GNI team member—not a machine.
- Human-first service. You’ll never be routed into an endless menu loop or told to “press 4 to speak with a representative.”
- Deep experience. We’ve been in this space for over 25 years, and we know how to help you navigate global medical, travel, and expat insurance. Our founder and his son have lived overseas for more than 30 years as expats themselves, so we understand firsthand the unique challenges and joys of international life. That perspective shapes everything we do—from the plans we recommend to the personal service we provide. You’re not just getting an insurance broker—you’re getting a partner who’s walked the same road.
- Personalized support. We work with individuals, small businesses, NGOs, and sending organizations to tailor coverage that fits real needs—not just checkboxes.
A Note From Doug
“When someone calls Good Neighbor, we treat that as a privilege. We’re not just selling global insurance—we’re serving you, our guest. And that begins with answering the phone with warmth, listening, and helping each caller as if they were our own family. That’s how we’ve done it since day one.”
—Doug Gulleson, Co-Owner
We’re Always Here to Help
So, the next time you need advice on international coverage, have a question about your policy, or just want to know what “emergency medical evacuation” really covers—you won’t get a bot.
You’ll get us. Your neighbors at GNI.
📞 Call us at 1-813-9100 (Gilbert, Arizona)
🌍 Visit www.gninsurance.com
📬 Email us at [email protected] — we’re ready when you are.
We’re Always Here to Help
As an international service provider, we want to be sure that you are taken care of while you, your family, and your friends are traveling or residing around the world. It is our honor to serve you!