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A corporate client’s employee contracted a communicable disease while traveling for business in Hong Kong.
- Rare, life-threatening contagious disease
- Unknown extent of contact with colleagues
- Coordinating and reporting through government organizations
- Quarantine and government regulations regarding transport
Global Rescue received a call from a corporate client regarding an employee that was hospitalized in Hong Kong. Global Rescue immediately dispatched a paramedic as an on-site case manager. With a paramedic at the patient’s side, Global Rescue successfully moved the patient to a second hospital that was better equipped to deal with such a serious disease. While the Operations Center acted as an information hub for the client, the hospital, the Centers for Disease Control and the client’s primary care physician, Global Rescue’s paramedic ensured that the patient received the best stabilizing treatment possible.
Complicated medical diagnosis and treatment recommendations were translated for the client and the patient’s immediate family who had arrived in Hong Kong. After approximately ten days of treatment, the patient was no longer contagious and was stable for transport to his home hospital. Global Rescue’s on-site paramedic escorted the patient back to the United States and turned treatment over to the patient’s primary care physician at the patient’s home hospital of choice.
The patient was successfully escorted to his home hospital where he received further treatment and physical therapy. Global Rescue maintained regular communications with the patient’s family in order to ensure proper care was provided for a successful outcome.